Acceptance of terms
By accessing or using FitzFlow, you agree to these Terms of Use. If you use the platform on behalf of a business, you confirm that you are authorized to accept these terms for that business.
Subscription usage
FitzFlow is provided as a subscription-based software service. Your access, feature limits, branch limits, user limits, storage, and other plan entitlements depend on the plan selected by your business.
User responsibilities
You are responsible for keeping your account secure and for the information entered into the platform.
- Use accurate business, customer, staff, appointment, billing, and operational data.
- Protect login credentials and restrict access to authorized team members only.
- Comply with applicable laws, privacy requirements, and industry obligations.
Billing
Paid plans may require payment through supported payment gateways. Subscription activation, renewal, invoice issuance, and plan validity depend on successful payment confirmation and the billing rules displayed during checkout.
Cancellation
You may stop using the service or request cancellation according to the billing flow available for your account. Access may remain available until the end of the paid period unless otherwise stated in your subscription details.
Limitation of liability
FitzFlow is provided to support business operations, but you remain responsible for business decisions, staff management, customer communication, payments, compliance, and final data review. To the fullest extent permitted by law, liability is limited to the amount paid for the service during the applicable subscription period.
Prohibited activities
You may not misuse FitzFlow or interfere with the platform, its users, or its infrastructure.
- Do not attempt unauthorized access to another account, business, branch, or customer data.
- Do not upload malicious code, abuse APIs, scrape data, or disrupt service availability.
- Do not use the platform for unlawful, harmful, misleading, or infringing activity.
Account termination
Access may be suspended or terminated if the account violates these terms, creates security risk, fails required payment checks, or is used in a way that may harm the service or other users.
Intellectual property
FitzFlow, its branding, interface, software, workflows, and related materials are owned by their respective rights holders. You retain responsibility for the business data you enter into your account.
Contact information
Questions about these terms can be sent through the contact form.