FitzFlow features

Your daily business tools, in one clear flow.

FitzFlow is business management software for service and retail teams. Manage appointments, POS sales, customers, packages, staff, inventory and reports in one connected system. Advanced modules depend on your plan.

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Appointments Sales & Closing Receipts & Daily Summaries Customers & Packages Packages & Memberships Staff & Commission Inventory Owner Reports Ask FitzFlow
Receptionist checking an appointment while welcoming a customer at the salon
Daily operations

Appointments stay connected to staff, branch, and customer context.

Manage the schedule in a clear calendar, assign the right staff, and keep appointment status visible before checkout.

  • Calendar scheduling
  • Branch and staff views
  • Appointment status tracking
  • Customer context at booking
Why it matters The front desk knows what is happening today, and the owner gets fewer surprises during busy hours.
Salon checkout with a tablet, receipt and haircare products ready for a customer
POS and control

Sales, receipts, daily reconcile, and monthly close work as one flow.

Record services, products, packages, and split payments in the POS flow, then review the day with daily reconciliation and protect closed periods with monthly close.

  • Service, product, and package sales
  • Split payment records
  • App and browser receipt printing
  • Daily reconcile and monthly close
Why it matters Sales numbers are easier to trust when checkout, commission, reporting, and closing stay connected.
Salon counter using a tablet POS with a Bluetooth thermal receipt printer
Receipt & daily summary printing

Print receipts. Review the day.

Print receipts and daily sales summaries with payment breakdowns directly from the app for easier end-of-day review and handover. The app is designed to work with many common Bluetooth thermal receipt printers on supported iOS and Android devices.

  • iOS and Android setup
  • Generic Bluetooth thermal workflow
  • Receipt preview before printing
  • Daily sales summary thermal printing

Compatibility depends on the printer protocol, mobile device, and operating-system version. Printer setup is kept separate for iOS and Android.

Beauty therapist reviewing customer needs during a personal consultation
Retention

Customer profiles, packages, memberships, and notes support repeat service.

Keep more than basic contact details in each customer record: visit history, package balance, prepaid credit, membership reminders, consent notes, and photo notes.

  • Visit and sales history
  • Session and credit packages
  • Membership renewal reminders
  • Consent, notes, and follow-up
Why it matters The team can serve returning customers with context instead of relying on memory or scattered notes.
Session packages
Prepaid credit top-ups
Membership discounts
Built for returning customers

Three ways to bring customers back.

Offer session packages, prepaid credit top-ups and membership discounts, with customer entitlements kept in one place.

  • Session packages. Record session usage and check remaining sessions and validity for each customer package.
  • Prepaid credit top-ups. Track credit added, credit used and the balance left. Prepaid spending stays separate from new money collected.
  • Membership discounts. Apply configured discounts to eligible service items for active memberships, with membership validity in view.
Why it matters Your team can see what each customer can use, what remains, and which membership discount applies.

Features and limits follow your selected plan.

Salon manager and colleagues reviewing the working day together
Team visibility

Staff work, targets, attendance, and commission are easier to review.

FitzFlow supports staff commissions alongside sales and service activity.

  • Staff profiles and roles
  • Attendance visibility
  • Commission
  • Role-aware access
Why it matters Owners can manage team performance and payouts with clearer records and fewer manual calculations.
Salon staff checking haircare products and restocking a shelf
Stock control

Inventory tracks selling, receiving, usage, stocktake, and reorder needs.

Keep product movement connected to the business: product sales reduce stock, supplier receiving adds stock, stocktake adjusts counts, and service usage can be recorded when needed.

  • Product inventory and movements
  • Supplier receiving
  • Stocktake and service usage
  • Reorder suggestions
Why it matters Stock becomes part of the operating rhythm, not something discovered only when shelves are already low.
Salon owner reviewing business performance on a laptop
Owner clarity

Reports and alerts help the owner see what needs attention.

FitzFlow brings daily alerts, setup health, sales summaries, customer activity, stock visibility, and exports into a clear operating view for owners.

  • Operational alerts and daily close
  • Sales and commission reports
  • Customer and stock reports
  • Export and print support
Why it matters The owner can review the business in the system without searching through separate spreadsheets, chats, and paper records.
BUSINESS ANALYSIS

See what is driving your business.

Compare sales, money collected and appointments across periods. Understand what customers buy and when they book, with a clearer view of the numbers behind your day.

  • Compare periods with context
  • Know your sales mix
  • See when customers book
Why it matters Spot changes in sales and booking patterns, so you can plan your next business decisions with clearer context.
Compare periods with context

Compare periods with context

Compare periods with context
Ask FitzFlow animated demo showing a Chinese question and sample customer results Watch the demo
Ask FitzFlow

Business answers, in your own words.

Ask FitzFlow supports input in multiple languages, including English and Chinese. Query sales, stock and customer activity to find the essentials quickly.

  • Ask naturally in multiple languages
  • Check sales, stock and customer activity
  • Respects your permissions and outlet access
Why it mattersSpend less time finding information, and more time running your business.

Interactive animation · Sample data

Ask FitzFlow
Product direction

Complete, but not overcomplicated.

FitzFlow connects bookings, sales, customers and stock, with optional controls available as your business needs them.

01

Self-serve first

Owners can follow guided setup and start using the system without waiting for a consultant.

02

Controls when needed

Daily reconcile, monthly close, audit-safe records, and status checks are available without forcing every user to think like an accountant.

03

One connected source

Sales, customers, staff, stock, packages, and reports stay consistent by sharing the same operational data.

Ready to see the flow with your own business data?

Start the trial, set up the business country, then explore appointments, POS, customers, packages, staff, stock, and reports from the backend.

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