Is FitzFlow mainly a mobile app?
No. FitzFlow is a SaaS backend system first. The tablet app is companion access for Business Owners when they need a focused daily workspace.
Can I try it without a credit card?
Yes. Start with a 7-day Free Trial. No credit card required.
Do I need a demo before getting started?
You can get started on your own. FitzFlow includes built-in step-by-step guidance to help you explore the system and learn at your own pace during the 7-day Free Trial. If you would like a walkthrough, we are happy to help.
What type of business is FitzFlow for?
FitzFlow supports small service and retail businesses that need bookings, POS, customer records and stock management. Salons, barbers, beauty studios and spas can manage services and product sales; retail shops can manage product sales and inventory. Try your daily workflow during the free trial to check the fit.
What can the backend system manage?
Bookings, customers, staff, branches, services, products, packages, POS sales, split payments, stock, commissions, invoices, and reports.
Can the app print thermal receipts?
Yes. The app is designed for many common Bluetooth thermal receipt printers on supported iOS and Android devices. Compatibility varies by printer protocol, device, and operating-system version.
Can I print a daily sales summary?
Yes. Print your daily sales summary and payment breakdown directly from the app to a compatible thermal printer for end-of-day review and handover. Printing the summary does not close the day or replace daily reconciliation.
Is the setup complicated?
Getting started takes just a few key settings, such as your services and pricing. You do not need to configure everything at once. Start with the essentials and add more as your business needs grow.
Can one business use more than one currency?
No. To keep reports, receipts and sales consistent, one business account uses one confirmed operating currency. FitzFlow subscriptions may use a separate billing currency.
Is it suitable for one outlet or multiple branches?
Both. Smaller teams can start focused, while higher plans support larger branch, user, customer, and operational limits.
What happens if subscription payment fails?
The paid plan is not activated until payment succeeds. If the business is still in trial, trial access remains available and the owner can retry from My Subscription.
Will FitzFlow continue to improve?
Yes. We are committed to improving FitzFlow with new features and usability updates shaped by feedback from businesses like yours.
What if I need help?
We can help with setup questions and everyday use. We aim to respond promptly with clear, practical guidance to help you continue your work.
Can I sell services and products in the same sale?
Yes. FitzFlow supports service and product items in the same POS sale, so you can record a service visit and a product purchase together.
How do appointments connect to checkout?
You can create a sale from an appointment and review the appointment details and sale items before saving. Booking an appointment alone does not record a payment.
Does FitzFlow support staff commissions?
Yes. FitzFlow supports sales commissions and commission splits, including assistant commissions for service items within a sale.
